About Us

History

Incorporated as a nonprofit organization in 1984, Crossroads Community began delivering services in 1983.

Mission

The mission of Crossroads Community, Inc. is to teach skills and access resources that empower individuals with behavioral health needs to recover and live satisfying and productive lives. Crossroads promotes community acceptance through advocacy and community education.

Vision

Crossroads Community envisions a community where people with behavioral health needs recover and are treated with dignity, respect and equality.

Values

We believe in delivering quality services through effective leadership and empowered professional teams who are focused on meeting the needs of our customers.

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Crossroads Community is a supportive program that empowers individuals with various behavioral health needs to choose the road they want to take, while receiving support to help them move forward.

 

Accreditation

Commission on Accreditation of Rehabilitation Facilities

Crossroads Community, Inc. has been awarded the highest level of accreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF) International for seven of its programs:

  • Psychiatric Rehabilitation Programs (Adults and Youth)
  • Residential Rehabilitation Program
  • Health Home Program (Adults and Youth)
  • Vocational Program
  • Respite Program

CARF accreditation is a public seal of trust and commitment to quality based on internationally accepted standards. Achieving this accreditation demonstrates Crossroad Community’s commitment to exceptional, personalized care. An organization receiving the highest level of CARF accreditation has undergone a detailed peer review process and has demonstrated to a team of surveyors, during an on-site visit, its commitment to providing programs and services of the highest quality. For more information on CARF, visit the CARF website.

Privacy Practices

Crossroads Community takes our clients’ right to privacy seriously. We comply with HIPAA and Maryland’s laws regarding confidentiality of medical records. For more information, please read Crossroads Community Notice of Privacy Practices.

Recent Annual Reports

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Crossroads is proud of our wonderful, caring staff and we wanted to spotlight a really special member of our team today. Meet Kat Cattell, one of our Residential Associates who just celebrated 11 years with us! Kat works closely with our clients in the residential program to develop and strengthen their daily life skills. Kara Morris, Program Coordinator says “When a staff member has unique talents, strong skills and a great attitude, having them on your team makes each day smoother and you can be confident that the supports and services being provided to the clients are exceptional. This is the definition of Kat Cattell. Kat is the agencies longest term Residential Associate. She is an asset to not only the QAC RRP program but the entire agency.”

Thank you, Kat, for all the ways you inspire and support your clients and coworkers 💖
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A little positivity potion never hurt anyone 😉 Happy Monday! ... See MoreSee Less

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Did you know that October is National Depression Education & Awareness Month? We've compiled the most recent data we could find related to depression for Mid Shore youth and young adults.* The Maryland average of high schoolers reporting symptoms of depression is 32% - Talbot, QA and Caroline were slightly lower than the average, while Dorchester and Kent were higher. The male/female rates also follow much of the rest Maryland. What we noticed is that over the last three years, the rates in all five counties are trending up. With the number of youth struggling with depression today, it is likely your teenager or young adult has been affected in some way, whether personally, or through a friend or peer. It's important to start the conversation about depression (and mental health in general), with the young people in your life.

Want to talk to your loved one but aren't sure how? Here's an article to help get you started: polaristeen.com/articles/talking-to-your-teen-about-depression/

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If you are looking for services, Crossroads offers a Healthy Transitions program that blends wraparound planning, care coordination, mentoring and advocacy that supports youth and young adults with managing their mental health symptoms effectively. The program emphasizes building self-reliance, creating lasting, supportive relationships, problem-solving skills, educational and vocational development. We are currently accepting referrals. If you or someone you care about is:

- A resident of Kent, Queen Anne's, Caroline, Talbot or Dorchester County

- Between 16 and 25 years old

- Experiencing a mental health condition

Contact our Coordinator, Jennifer Saulsbury at 443.988.2041 or phillipsj@ccinconline.com to start the enrollment process.

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#MDHealthyTransitions #youngadultmentalhealth

*The figures below are from the 2018-2019 Youth Risk Behavior Survey conducted by the Maryland Department of Health and are specific to high schoolers in the five Mid Shore Counties.
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