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Services & Forms

Providing Individualized Coordination of Services & Resources


Crossroads Community's Behavioral Health Case Management Program

Crossroads Community’s Behavioral Health Case Management Program helps adults in the public behavioral health system gain access to a full range of behavioral health services and other needs.

Case Management is a separate service provided by Crossroads Community as a safeguard against potential conflicts of interest between other services. It is a voluntary, community-based service helping individuals identify, access, develop and coordinate available services and resources.

How it Works

A case manager meets with an authorized individual, at a location chosen by the individual, to conduct a needs assessment. Together, they develop an individual service plan.

Once a plan is developed, case managers meet with participants at least once a month to help them reach their goals by connecting them with needed resources, such as housing and financial applications and Social Security Disability.

The case manager also provides advocacy for the individual and coordinates the process.


Eligibility

  • Available to adults 18 years of age or older

  • Must meet medical necessity criteria, as determined by the Maryland Behavioral Health Administration

  • Must have a mental health diagnosis, Medical Assistance, and have referral from a treating mental health professional


Referrals

  • Must have a mental health diagnosis, Medical Assistance, and have referral from a treating mental health professional

  • All referrals should be sent to the Program Director at the Administrative Office in Queen Anne’s County.

Referral forms can be accessed here.


PATH Case Management

Project for Assistance in Transition from Homelessness (PATH) Case Management Program provides outreach services to identify and connect with homeless individuals seeking to recover from behavioral health illness.

We network with shelters, state agencies, behavioral health providers and other grass roots organizations to assure the connection of homeless individuals with behavioral health treatment.

PATH Case Managers also can initiate the process for obtaining housing and securing benefits prior to referring individuals to Targeted Behavioral Health Case Management.


Eligibility

Individual is:

  • being evicted within a week from a private dwelling unit, with no subsequent residence identified, AND is in arrears in rent/utility payments
  • being discharged within a week from an institution, such as a behavioral health or substance abuse treatment facility or a jail/prison, in which the person has been a resident for more than 30 consecutive days, no subsequent residence has been identified, and the person lacks the resources and support networks needed to obtain housing
  • lacks a permanent, fixed nighttime residence and needs support to obtain independent housing
  • fleeing a domestic violence situation
  • residing in a long- or short-term shelter and/or transitional housing

Referrals

May be made by:

  • the individual
  • the treating behavioral health professional
  • other professional providers

All referrals should be sent to the Program Director at the Administrative Office in Queen Anne’s County.

Referral forms can be accessed here.


Locations

Services are provided in the following counties: Queen Anne's, Kent, Talbot, Caroline & Dorchester.

 

Administrative Offices & Queen Anne’s County Program Services

120 Banjo Lane Centreville, MD 21617

Phone: (410)758-3050 Fax: (410) 758-1223

Kent County Services

937 Gateway Drive, Chestertown, MD 21620

Phone: (410) 778-9200

Dorchester County Services

404 LeCompte Street, Cambridge, MD 21613

Phone: (410) 227-7540

 

Our Impact This Fiscal Year (July 1, 2017-June 30, 2018)

  • Individuals Served

    233

  • Volunteer Hours

    228.5

  • Grants & Contributions

    $56073

© 2017 Crossroads Community, Inc.

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