OUR MISSION
The mission of Crossroads Community, Inc. is to teach skills and access resources that empower individuals with mental health needs to live satisfying and productive lives. Crossroads promotes community acceptance through advocacy and community education.

OUR VISION

Crossroads Community envisions a community where people with mental health needs recover and are treated with dignity, respect and equality.

OUR VALUES
We believe in delivering quality services through effective leadership and empowered professional teams who are focused on meeting the needs of our customers.

Delivering Quality Services Means:

• Enhancing the well-being of each individual

• Being flexible and responsive

• Building trust

• Being involved and involving the customer

• Following ‘best practices’

• Meeting internal standards for quality

Effective Leadership means supervisors who:

• Establish direction

• Set clear expectations

• Develop employees

• Walk the Talk

• Set the tone for interaction

• Evaluate results

Empowered Professional Teams are staff who:

• Are dedicated to mission, values, vision

• Respect each individual

• Demonstrate personal integrity and professional ethics

• Are accountable and responsible

• Demonstrate Teamwork

• Promote goal achievement

Customer Focused Means:

• Competent assessment of customer needs

• Achieving customer outcomes

• Valuing the consumer as the primary customer

• Valuing the roles of secondary customers

• Supporting the use of effective management practices to meet the needs of all our customers

OFFICE & PROGRAM LOCATIONS

• Administrative Offices/Queen Anne’s Program Services

• Kent Program Services

• Dorchester Program Services

ANNUAL REPORT
Click Here for our annual report.  You must have the Adobe Acrobat program to view the report.  If you do not have Adobe Acrobat, click here for a free viewer.

REFERRAL FORMS
Eligibility for services includes a diagnosis of mental illness, meeting specific medical necessity criteria, and demonstrating a willingness to participate in treatment, rehabilitation, and recovery activities.

Referrals are made on Crossroads Community, Inc.’s Referral Form. Individuals are usually referred by their treating clinician; however, referrals are accepted from other sources, including the individual seeking services.

CONTACT US
cci@ccinconline.com